FAQ's

Q: Do I need to bring anything to the Cookie Exchange?
A: We will have a list of guests signed up for each time slot.  When you arrive, you will be checked in by our Hostess who will explain our social distancing procedures for the remainder of your 30 minute shopping block.  

 

Q: Can I purchase more than 1 box?
A: You sure can! More cookies = more smiles! 

 

Q: How many people can I bring with me to the Cookie Exchange?
A: You are allowed 1 guest (sorry no children)

 

Q: Will I need to be at the Cookie Exchange the entire time?
A: You will reserve a 30 minute shopping block.  We ask you respect the 30 minute shopping block to ensure the safety of our customers and employees.  Each shopping block will be limited number of people to control proper social distancing. 

 

Q: Do I need to sign up, or can I just show up?
A: Yes, it is recommended that you sign up for our Cookie Exchange for 2 reasons...1: so you are able to get into the door and purchase cookies, and 2: so we can plan to have your cookies baked fresh when you arrive!

 

Q: What will I do with multiple dozen cookies?
A: There are a number of things to do with cookies during the Holiday season!  You can package them individually and give them out as gifts.  You can also freeze them and use them throughout the Holiday Season for different parties.  Or you could bring cookies to a neighborhood, church, or sporting event and share with friends!

 

Q: How will I bring my cookies home?
A: Your pre-selected cookie box will be packaged and ready upon your arrival to the bakery.  We invite you to continue your shopping experience at our NEW Holiday Market.  Our entire Holiday Market will be 10% off during your 30 minute shopping block at the Cookie Exchange.  Each pre-packaged Cookie Exchange box will be sealed with a holiday bow.

 

Q: What if I want to split a box with a friend?
A: There will be no splitting of boxes inside the Bakery this year.  If you would like to purchase additional boxes/bags and split at home or in your car, you are welcome to do so.  

 

Q: How do I keep my cookies until Christmas?
A: You can individually package your cookies in air tight containers by flavor, or wrap the entire box and freeze until Christmas.  Remove cookies from freezer 1-2 days before you want to serve.  

If you do not want to freeze your cookies.  Leave in the box, or transfer to bags/containers when you get home to seal in freshness.

 

Q: I've been to the Cookie Exchange before, why can't I select my own cookie box?
A: Our 2021 Cookie Exchange, like many other things, looks a bit different this year.  To keep our customers safe, we are pre-packaging our cookie boxes to ensure that we only have a certain number of guests inside the store at certain times.  This will allow us to have proper social distancing measures while you shop inside the bakery during your 30 minute time slot.

ALSO- this year, we have offered 3 different SIZE boxes: 8 dozen, 6.5 dozen, and 4 dozen.  This is to accommodate for smaller family gatherings, fewer parties, etc.  

ALSO- this year, we have created boxes with MORE variety!!  

So, while you are unable to fully customize your box during the Cookie Exchange, you will have 3 different size options and more cookie variety!  We feel you will LOVE IT!

 

Q: I would rather customize my box completely, what should I do?
A: If you would like to only order certain numbers of certain cookies, then maybe the Cookie Exchange experience is not for you.  We would invite you to come to the bakery during store hours to customize your own cookie assortment.  Or, you can order online at your own convenience at shop.dorothyannbakery.com to create your own selection.  

710 Commerce Dr.
Suite 100
Woodbury, MN 55125
Phone: 651-731-3323